To run your Visura site under a custom domain (www.yourname.com), you must first register your domain name, we recommend using Hover.com or NameCheap.com. Then, you add the two DNS records described below. Do not use the “domain forwarding” options.
If you are not familiar with editing DNS records, like most of us, feel free to contact Visura support (option 2).
Important: You must also enter your custom domain on your site settings page (here)
Create a support ticket with the website where you purchased your domain (i.e. Namecheap.com or Godaddy.com), using the following example:
Dear customer support, Please create two DNS records, as outlined below, for my domain www.your-domain-here.com record: CNAME Alias host: www destination: go.visura.co record: A-Record host: @ destination: 22.214.171.124 Both records are required.
Create a Support Ticket with Visura – include your login credentials to the website where you purchased your domain from and our team can do it for you.
Include the following information: • Namecheap login URL • Namecheap username • Namecheap password • Custom domain you'd like forwarded (www.yourname.com)
• Visura domain of your new website (yourname.visura.co)
Do it yourself: Most major registrars make it easy to find the DNS settings page (sometimes called the Zone Editor). Make the following DNS records:
record: CNAME Alias host: www destination: Insert Visura Domain1 record: A-Record host: @ destination: 126.96.36.199
* Both records are required.
1 Your Visura Domain, example: yourname.visura.co – find it here
– note: there is no www before the Visura Domain
Important: Be sure that your Nameserver is set to use your registrars nameserver and not set to your old website provider.
*If your host is not in the list above, try Googling: “[your DNS host’s name] create cname” ex. BlueHost create cname
**Note on DNS Nameservers: Nameservers allow you to register a domain with one company, and use another company to forward your DNS. For example, if your old website host required you to use their nameservers, you will need to change this setting back to your registrar’s nameservers for the cname instructions above to work.
You will need to have your domain registered with a company that is not a dedicated website provider, like Squarespace, as they typically do not offer DNS forwarding. We recommend registering with hover.com or namecheap.com. Godaddy, DreamHost, 1&1, MediaTemple, BlueHost, and Network Solutions (and most other major hosts) do offer the DNS forwarding needed.
WHAT TO AVOID
Do not use the forwarding options like masked forwarding or clocked forwarding. Only use the DNS records as described above.